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Disneyland General
Topic: Rider Swap vs. FastPass

#AuthorMessage
1
Aladdin D Nile
Mon 6/15/2009 5:37p
Have they changed Rider Swap recently? Past experience with swapping was that the person waiting got to go directly on the ride after the first rider exited. On Space, I walked in the exit ramp after Mrs. D Nile came off. I was put on the first train.

On this trip, my experience on Splash, Soarin', and Screaming suggests that it is the same as a FastPass. In fact, I asked at Soarin', and the CM told me there was no difference. So after one spouse waiting through a line (FP or Standby), the other spouse has to wait through the FP line.

I thought the whole point of Rider Swap was that the family had to wait in line only once. My waits were not long, but why do I have to wait 20 minutes to get on the ride after I already waited 20 minutes in the same line?
2
monorailblue
Mon 6/15/2009 8:19p
I guess it is a fair question, but the simple answer is because you brought someone who couldn't/wouldn't ride. I think Guests should be pretty danged grateful there's any system at all. It is incredibly accommodating to a wholly self-created "problem."
3
TMICHAEL
Mon 6/15/2009 9:24p
I have to agree with Mr. D Nile on this one.
There is no reason the person waiting with a baby/scared child should have to wait again. There are so many single seats on the attractions that they should be seated in the first one that comes up.

Attractions that still have single rider lines are the exception. That is the route a rider swap should also take to ride those few.

That is the way it used to be. And those little niceties are what used to set Disney apart from the competition. Now it seems, not so much.

4
monorailblue
Tue 6/16/2009 6:36a
What an amazingly egocentric way to view the world. No one is owed a reprieve from waiting just because a member of their party can't/won't ride. The fact that Disney offers switchers to use the Fastpass queue where available (obviously, they don't put people in the Fastpass queue on the vast, vast majority of Attractions that don't feature it) is still a very generous accommodation. The premise is over-dramatized in another way: Fastpass lines are typically much shorter than 20 minutes.

Talk about a dismaying observation.
5
amazedncal2
Tue 6/16/2009 8:33a
Aladdin, our experience has been that it depends on the attraction. Space, you (the second rider/riders) go through the handicap entrance. Splash, through the single rider entrance. Indy, through the fastpass entrance and so on.

One time a CM said we couldn't combine fastpass with baby swap but then another CM came over and said you could.

So yes, I guess you do basically get a fastpass on most rides. You also don't need to use that baby swap pass immediately after the 1st rider. You can come back later in the day but like fastpass, you need to use it that day.

I think the "problem" may lie with the fact that the baby swap pass isn't just for one person, it can be used for 2 (or is it 3?) Many families have a child old enough to ride and a baby. Mom rides with child and then dad has the ability to ride with child too. So this wouldn't work sending all those multiples to a single rider queue.

Last time we used it was 10/08 so things may have changed.
6
TXDISNEYNERD
Tue 6/16/2009 8:54a
I loved baby swap, but it did depend on the attraction like amazed stated. Space Mountain you walked up the exit, but on most you used the fastpass line.

I really think it is a great system. Otherwise, families could make their baby/toddler stand in line with them while one rode and the pass the baby thru while the other rode it which I have seen done at other theme parks. That inconviences everyone especially if the baby is fussy so why not have it where the one waiting can go off with the baby toddler elsewhere instead of making them just stand in line.

They are not getting a reprieve from waiting, just the first party thru has to do the waiting.
7
oredisneyfan
Tue 6/16/2009 1:01p
We were also told that it was no differnt than fastpass on our last trip. We tried it for Indy since that is about the only ride our 5yo cant go on and they said that when the first part or our party got off then the second part of our party went on in the fast pass line.

But we were with friends on space mountain and their kids were to little so we all got in line and when we got to the front we got on and our friends just waited over to the side with the kids and then when our ride stopped we got off and they put them litterally on the same train and we took the kids out the exit. It worked very well.

8
TMICHAEL
Tue 6/16/2009 9:39p
>>>What an amazingly egocentric way to view the world.<<<

Hardly, why should a parent wait in queue with the family and then wait in the queue again after sitting off with a child too young to ride?

Granted, I worked there in the stone age, long before fast pass, but we wouldn't have any kind of problem putting the "baby swapper" on the next available seat.
9
monorailblue
Tue 6/16/2009 10:32p
Ummm--you're looking at it from an opps perspective. There is no reason why Disney shouldn't offer that reasonable accommodation.

But to huff and puff around demanding it? Complaining about something nearly as good? As though anyone is entitled to skip the line? It makes no difference whatsoever that someone else waited in line--the person who didn't DIDN'T. So there's no entitlement to ride. Any opportunity to skip any part of the line is very generous on DLR's part and should be appreciated, not complained of.
10
Aladdin D Nile
Thu 6/18/2009 8:10p
MRB - I really don't think my question was huffing and puffing.

I DID wait in line with my family - all the way until they were lined up into which row they would go in. Yes, I did get to skip the pre-boarding speech from Putty, but I waited through the rest. At that point, I went through the exit until my wife and child exited. I then got in the same line and waited again.
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