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Walt Disney World General
Topic: Latest: Bob Iger Responds Strongly to Congressman Markey's Criticisms of MyMagic+

#AuthorMessage
91
HokieSkipper
Thu 1/31/2013 11:26a
How is there a difference between a ride being 120 minutes at 9AM and at 9:15 AM?

15 minutes? So do you want me to say that EMH changes the playing field by giving resort guests a .02% advantage each day?

Okay, early morning EMH gives resort guests a negligible amount of advantage.

Evening gives none.
92
sjhym333
Thu 1/31/2013 11:35a
I honestly have no problem with resort guests getting EMH. Considering the price of the Disney resorts it is one of the few tangible perks that Disney offers besides location. I might add that Disney has gotten fairly lenient about EMH in that non-resort guests cannot ride attractions but Disney often will not hassle non-resort guests from staying in the park and allowing them to shop and eat. I don't find EMH unfair to anyone. I do understand that an EMH guest does have a little advantage of being at an attraction at 9am when the FP machines go live, but having worked a major FP attraction for a couple of years I can tell you that the effect on day guests getting FP's for early in the day is minimal. A day guest who wishes to get a FP for Test Track for instance and heads there at park opening will be able to use that FP usually within the first hour or so of the FP window. The exception may be during the holidays at which point everything is crazy.

NexGen is going to change a lot of this. I know two people who are working on NexGen and they tell me that it is going to change the Disney park experience. Lets just take the fact that there are over 30,000 Disney resort rooms. If every resort guest has the opportunity to pre-select their FP's how can that not have an impact on guests not staying at a Disney resort?

Early on one friend told me that Disney's expectation is that they can offset that by offering things like priority seating at shows and parades and such. But the tests show that idea may not be as workable as they thought. It is going to be interesting to see how it plays out. There are two things I know. FP has changed the theme park going experience not only at Disney but at many other theme parks. NexGen is going to do the same. The other thing I know is that I won't be seeing it first hand. My pass expires in June and we are not renewing.
93
HokieSkipper
Thu 1/31/2013 11:41a
Thanks for the insight. I obviously worked a FP attraction too, but we didn't have much demand for ours, so I couldn't really comment much there.

I plan on going back for the 1/2 marathon next year. I'll stay at Port Orleans Riverside again, and after that I'll assess how NextGen affects me and my family before deciding to return ot not.
94
Dr Hans Reinhardt
Thu 1/31/2013 11:49a
"Lets just take the fact that there are over 30,000 Disney resort rooms. If every resort guest has the opportunity to pre-select their FP's how can that not have an impact on guests not staying at a Disney resort?"

Is anyone saying that it isn't?
95
sjhym333
Thu 1/31/2013 12:06p
Yes. I think there have been a couple of people who believe the impact will be minimal
96
Kennesaw Tom
Thu 1/31/2013 1:03p
I don't have a problem with Disney offering perks to guests who are staying onsite.
97
Yookeroo
Thu 1/31/2013 2:52p
"The point remains that EMH is not a level playing field."

Right. I'm seeing lots of goal post moving. If you can't see how EMH "unlevsls" the playing field, you're either not too bright or have an agenda. I mean seriously, the argument is that EMH doesn't effect the hours the rest have access to the parks means there's a level playing field? And that this doesn't impact those guests? Really?

Sure, MyMagic+ could potentially have a huge impact. Maybe even a sea change if Disney really messes things up. But to pretend that offering greater access to onsite guests is something new is disingenuous.
98
Yookeroo
Thu 1/31/2013 3:03p
"The minute the clock strikes 9AM (which is the official opening time), day guests and resort guests have the same exact experience and opportunities in the park."

9AM may be the "official" opening time, but the park opens at 8 for some.

"Yes. I think there have been a couple of people who believe the impact will be minimal"

Who?

The impact could be minimal. It could be huge. Disney probably knows better than us and they don't really know. If the impact is huge and mostly negative, I be they change things.

"Early on one friend told me that Disney's expectation is that they can offset that by offering things like priority seating at shows and parades and such. But the tests show that idea may not be as workable as they thought. It is going to be interesting to see how it plays out."

Yeah. I'm sure there will be plenty of tweaking to find the right balance. We'll see.
99
leemac
Thu 1/31/2013 3:18p
<<But to pretend that offering greater access to onsite guests is something new is disingenuous.>>

I don't think anyone is suggesting that the provision of perks and benefits to on-site guests is new. However the massive distinction is that when EMH takes place it is not during regular operating hours. Every single one of the four parks continues it regular operating hours. Epcot has been 9-9 for a generation and EMH doesn't impact that. DAK's annual operating hours are exactly the same as they were pre-EMH.

NGE has the ability to affect every single guest during every single second of normal operating hours. That is the distinction. If you genuinely believe that EMH and NGE are analogous then I hope you are right. However I don't for a second believe that you are.
100
Dr Hans Reinhardt
Thu 1/31/2013 4:01p
"I don't think anyone is suggesting that the provision of perks and benefits to on-site guests is new."

That's exactly what is being said.

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