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Walt Disney World General
Topic: Latest: Bob Iger Responds Strongly to Congressman Markey's Criticisms of MyMagic+

#AuthorMessage
41
HokieSkipper
Wed 1/30/2013 12:51p
<<Maybe I missed it, but what forced their hand? That blog whose name escapes me, that leaked some info about MyMagic? Why did they trot out Nick Franklin for the media and start trickling out info about it?

What was the rush?>>

WDWNT put out a scoop/leaked information out on it.

I'm not a fan of the people that run that site, but they definitely got a scoop with that one.
42
sjhym333
Wed 1/30/2013 1:35p
I thought that Iger has spoken about Next Gen on several occasions recently. I think that when the CEO discusses something in the news you can consider it as announced.

I think there are some valid concerns about NexGen and how it will affect the WDW experience. Is anyone here losing sleep over it? Not really. It is a discussion board after all and we are discussing it.

I do have a friend who is working on NexGen and some of what he has told me has concerned me as an AP holder. Especially how it will potentially affect how I can access FP's. Today if I decide to go to EPCOT first thing in the morning I can get a Soarin FP. He is telling me that the plan as NexGen gets rolled out and becomes the norm that FP's will be prebooked with a very limited number available at the park the day of. In fact he told me that if I expect to get up, hop on my computer before heading the park before opening I probably will not be able to get FP's for the most popular attraction. That is an issue for me.
43
Yookeroo
Wed 1/30/2013 1:53p
"Even with FP WDW was always a level playing field. It didn't matter where you were staying or what type of ticket admission that you bought you got access to exactly the same experience. A very small minority has always had premium access but that doesn't impact regular guests. MyMagic+ has the ability to prioritize resort guests to the detriment of off-site guests and AP-holders. I'm not comfortable with that notion. I understand the logic but there have always been better ways to reward resort guests like EMH."

EMH isn't a level playing field. AP perks aren't a level playing field.

But concern about the impact is one thing, but I see plenty of reaction that's way beyond concern. There are people who are pretty angry.

"I think there are some valid concerns about NexGen and how it will affect the WDW experience. Is anyone here losing sleep over it?"

I bet there is.
44
HokieSkipper
Wed 1/30/2013 1:56p
<<EMH isn't a level playing field. AP perks aren't a level playing field. >>

Both indeed are. They in no way, shape, or form affect a normal day guest's normal day at the park.
45
leemac
Wed 1/30/2013 2:05p
<<EMH isn't a level playing field. AP perks aren't a level playing field.>>

I know you've tried to defend this POV on another thread but that is pure nonsense. There is a huge difference to opening a park early or closing it later for a select bunch of guests and impacting the average guest during normal operating hours. EMH is a perk that doesn't impact non-resort guests. MyMagic+ has the ability to change the entire dynamic of ALL guests' experiences.
46
sjhym333
Wed 1/30/2013 2:19p
The whole EMH thing falls on deaf ears. Guess the concept that the park has posted hours (9 to 9 say) but is then open to 11 (beyond the posted hours) at every ticket booth is a hard to understand
47
leemac
Wed 1/30/2013 2:20p
<<I do have a friend who is working on NexGen and some of what he has told me has concerned me as an AP holder. Especially how it will potentially affect how I can access FP's.>>

That is what we have always been told - it was about monetizing the FP perk.

What I can't fathom is how this impacts our AOP/5YP process. The decision to add attractions to WDW is entirely driven by the overall guest experience - there is a benchmark number of attractions that an average guest must experience each day. For much of this decade MK fell below that threshold and that necessitated the need to do something - hence the FLE (that was entirely driven by the capacity availability of TLM).

Even rudimentary maths proves that if you prioritise a certain type of guest then that will be to the detriment of another type of guest. You will have a massive disparity between experiences. All of the US parks are struggling with undercapacity - there is not a single park that has excess capacity at present. Therefore in a finite universe if you introduce a priority system then it moves the goalposts for other guests. I don't know how we will look at the overall park landscape again.

I'm glad that NGE isn't coming anywhere near the non-US parks at present.
48
sjhym333
Wed 1/30/2013 2:28p
Agreed. And to what end? Disney can't be expecting to upsell that much stuff to make it work financially.

I wouldn't be surprised that to meet the need of capacity that more and more attractions will be added to the NexGen system so that you will be choosing one E ticket, 2 or 3 D tickets and 2 or 3 C ticket attraction. I also think that Disney feels that they can equalize the capacity issue by increasing the number of shows and parade space.
49
oc_dean
Wed 1/30/2013 3:02p
>>I just can't wrap my head around why people are so scared about this technology, and why they don't realize Disney already had access to much of this real-time information since the first credit card reader was installed in the 1970's. What's the big deal? <<

For me, the big deal is the arguments we've been having already.

Making it much harder for those of us who prefer to keep our vacations spontaneous ... and being turned away from shows, to restaurants .. and tolerable ride waits .... in favor of people who will pay the money to go about their vacations - commando style.

Part of me feels, WDW should just be forgotten. They build new things at a snails pace. Some things are clones of what's already in Anaheim ... and now this new extra pay system is going to drive restaurant, show, and ride waits up in even higher.

It's not worth it anymore.
50
Kar2oonMan
Wed 1/30/2013 3:12p
>>Making it much harder for those of us who prefer to keep our vacations spontaneous ... and being turned away from shows, to restaurants .. and tolerable ride waits .... in favor of people who will pay the money to go about their vacations - commando style.<<

Yep. But Disney isn't dumb, they know their guests well, and I'm starting to grasp that most people really are the plan-everything-ahead vacationer. So, it makes sense for Disney to cater to them, especially when it generates a lot of additional revenue.

Trying to look at it from the other side, from the point of view of a "planner" vacationer, this makes a Disney vacation more appealing. If I am that person, now I can ensure that I will see exactly what I want to see by scheduling it well in advance. Yes, it'll cost a bit more, but it's probably peanuts compared to the overall cost of a Disney vacation anyway.

All times are Pacific Time (US)

Note: Information on the discussion boards is sometimes based on rumors or incorrect information and should not be assumed true. Messages do not necessarily reflect the opinion of LaughingPlace.com or its editors.

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