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Disney Animated Films
Topic: More Silly Symphonies

#AuthorMessage
1
DisneyFreak96
Mon 5/5/2008 9:21a
I was reading that Disney is offering a new set of disks for this set. My tin is on the way and I hate to have to return it to Disney the day I get it. Anyone have experience with the returning of the disks and the time it takes to get a new set?

Thanks!
2
mawnck
Mon 5/5/2008 10:51a
If you're just now getting your tin, it might contain the fixed version already. Here's what to look for.

http://home.mira.net/~kirseval/mss/

My disc exchange didn't go smoothly, so I can't speak to how long it will take. I can tell you that the folks at Disney were wonderful about straightening it out, and once they did, the replacements came quickly.
3
FiveBearRugs
Mon 5/5/2008 1:40p
What happened?
4
mawnck
Mon 5/5/2008 2:55p
Home Video botched this one so badly that they made replacements. You can read about the carnage at that link, but the short version is that they used the wrong and/or unrestored versions of several of the cartoons
5
DisneyFreak96
Mon 5/5/2008 3:32p
<<My disc exchange didn't go smoothly, so I can't speak to how long it will take. I can tell you that the folks at Disney were wonderful about straightening it out, and once they did, the replacements came quickly.>>

That's what I was worried about. My tin came today, and they are the old set. They must have been on the Amazon shelf for a while as they are #07,502

I'll keep you updated on the exchange
6
FerretAfros
Tue 5/6/2008 4:22p
Wow, I'm just getting around to watching these (yah, I'm a little slow, especially since I got them when they were new), and I really didn't notice much. The Goddess of Spring did look a little off, and I could tell that something wasn't quite right with The Night Before Christmas, but I didn't know that they were replacing disks. I'll have to check into getting that done. They were great about replacing the one disk from the True Life Adventure series (even if it did take a couple months), so I'll definately check this out too!
7
basil fan
Thu 5/8/2008 4:44p
Thanks! I'll look into getting my replacements.

Guilty! Disney Villains
http://www.whatsitsgalore.com/...ain.html
8
FiveBearRugs
Thu 5/15/2008 7:49a
Wow...first the tin imprints are gone, then the blue case band, and now they're messing up the discs...at this rate, Donald Volume 4 will be 2 double-sided discs and Destino will be released under the Gold Classics label...
9
mawnck
Thu 5/15/2008 9:30a
They've been "messing up" a lot more than just the Treasures and the TLA's recently.

http://www.engadgethd.com/2007...-issues/

http://www.engadgethd.com/2007...ay-disc/

From a video engineering and authoring standpoint, these are really spectacular errors - the sort of thing you'd expect from a video company being run from somebody's garage. I give 'em credit for replacing the most egregious screwups, but man, how many more titles are they going to be allowed to botch like this?

And what about the titles where there aren't any flagrant errors, but they just did a lousy job? (The Little Mermaid for example.)

Hopefully they'll get their act together before they trash any more Blu-Ray releases. I fear for Sleeping Beauty.
10
DisneyFreak96
Thu 5/15/2008 11:39a
Ouch! Nothing worse than beheaded pirates. I sure hope they get Sleeping Beauty together as that happens to be my favorite Princess movie by far.

Back to More Silly Symphonies, I received the label to mail the disks back. Since I don't often mail disks I had to get a media envelope to mail it back in and then chose to enjoy the disks once before sending them back.

I was not happy that the label was media mail. If you mess up my 35 dollar disks then I want new ones asap, not ground mail three-quarters across the country.
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